Refund policy

Return & Refund Policy for [TestYourLuck]

Last Updated [Fri, April 10th]

Thank you for shopping with [Testyourluck]. We want you to love what you ordered, but if something isn’t right, we’re here to help.

1. Returns

  • We accept returns within [7] days of delivery.

  • To be eligible for a return, items must be:

    • Unworn, unwashed, and unused

    • In original condition with tags attached

    • Free of stains, odors, or damage

  • Items that cannot be returned:

    • Final sale items

    • Gift cards

    • Underwear, swimwear, or intimate items (for hygiene reasons)

2. Return Process

To start a return:

  1. Email us at [testyourluckclothing@gmail.com] with your order number and reason for return

  2. Wait for approval and return instructions

  3. Ship your item back to the address provided

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping service

3. Exchanges

  • We offer exchanges for size or color (subject to availability)

  • If the requested item is unavailable, we may issue a refund instead

  • Exchanges follow the same eligibility rules as returns

4. Refunds

  • Once your return is received and inspected, we will notify you of approval or rejection

  • If approved, your refund will be processed to your original payment method within [2-7] business days

  • Shipping fees are non-refundable

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Contact us within [1] days of delivery

  • Include photos and your order number

  • We will cover return shipping and offer a replacement or full refund

6. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank or payment account

  • Contact your credit card provider (processing times may vary)

  • If you still need help, contact us at [testyourluckclothing@gmail.com]

7. Policy Updates

We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon posting on our website.

By making a purchase from [TestYourLuck], you agree to this Return & Refund Policy.